Assignment - creative & cooperative
1. Read and refer to Chapter 7 (pp. 193-225)
Woodside, M. & McClam T. (2011). An introduction to human services. (7th ed.). Belmont, CA: Brooks/Cole.
2. Coordinate a class activity such as a game of charades, a mock interview, or a Power Point training to teach and
demonstrate the following terms to the class
3. Design a way to test the class to be sure they learned the terms correctly
open ended versus closed ended questions
prompt and probe
clarifying
reframing
paraphrasing
reflecting
summarizing
client discrepencies, distortions, evasions
disabled clients
defensive clients
non verbal communication
proximity/personal space
empathetic listening
respect
rapport
strength based
identify the problem
goal/solution focused
conflict resolution
define "person first" language
Woodside, M. & McClam T. (2011). An introduction to human services. (7th ed.). Belmont, CA: Brooks/Cole.
2. Coordinate a class activity such as a game of charades, a mock interview, or a Power Point training to teach and
demonstrate the following terms to the class
3. Design a way to test the class to be sure they learned the terms correctly
open ended versus closed ended questions
prompt and probe
clarifying
reframing
paraphrasing
reflecting
summarizing
client discrepencies, distortions, evasions
disabled clients
defensive clients
non verbal communication
proximity/personal space
empathetic listening
respect
rapport
strength based
identify the problem
goal/solution focused
conflict resolution
define "person first" language